#Hoppa ride reviews driver#

#Hoppa ride reviews driver#

Unbelievably, I noticed a text on my phone sent that morning to say 'your holiday starts here - your driver will be waiting at the airport'.

Actually, there would have been enough time, although we had to wait another 3 hours as the plane was diverted to Porto Santo due to high winds. At 10 am it arrived and to his credit the driver drove like a bat out of hell to get us to the airport in good time. When it hadn't turned up by 9.15 I called the emergency number and was told 'I don't know what happened there, another cab will be with you in 30 minutes' (impossible). We called them the day before our return flight to confirm they were picking us from Ponta Delgada up at 9 am. I checked the booking confirmation details which were correct. Prior to leaving home we booked a one way taxi from Ponta Delgada on the north coast to Funchal airport. I have used this company for 9 years,and I shall never use them again,we were given a time to be picked up,we were then got a phone call saying our pick up would be 2hours before the time given,which worked out 5hours before our flight,from Alcudia to Palma,we waited from 04.45am as time passed we knew something was wrong,our hotel contacted the provider who informed him the driver arrived at 5:10am and waited 10minutes,he then apparently went into the hotel to find us,the only thing I can say is,he must have been invisible and drove a invisible coach,and was invisible to the hotel reception and their CCTV,I contacted the provider,who explained it was not their problem,I explained I had no cash left to get a taxi and we had a 4yr old child who was upset,still it was not their problem,I had to contact my son in the uk to transfer me some cash into my account to pay for a taxi, Don't use this company,where ever you travel,hire a car or just get a taxi,the stress is not worth it